SAM & CO ACCOUNTANTS LIMITED is committed to providing professional and reliable bookkeeping and accounting support services. As our services are one-off professional services provided based on client needs, please carefully review the service details and requirements before purchasing.
1. One-off Service Policy
All services provided by SAM & CO ACCOUNTANTS LIMITED are one-off services.
Since services are processed based on the information and specific needs provided by the client, once the order is confirmed and service commences, the service fee is generally non-refundable.
2. Non-refund Policy
Unless otherwise stipulated by applicable law, refunds are not supported in the following situations:
The client has confirmed the order and completed payment;
The service has commenced processing or has been delivered;
The client no longer needs the service for personal reasons;
The client has failed to provide the necessary information or materials to complete the service in a timely manner;
The service cannot meet expectations due to inaccurate, incomplete, or incorrect information provided by the client.
3. Service Issue Handling
If you believe there is a problem with our services, please contact us promptly after discovering the issue, providing relevant order information and specific details.
We will review your application based on the actual situation and assist in resolving the issue to a reasonable extent possible, including providing necessary explanations or service adjustments.
4. Payment Confirmation
All payments will be processed after order confirmation. Customers should confirm the purchased service content, price, and related service requirements before payment.
Submitting your order and completing payment indicates that you have read, understood, and accepted this refund policy.
5. Legal Rights
This refund policy does not restrict any non-exclusionary rights enjoyed by the consumer under applicable law.
Where applicable UK consumer protection laws have mandatory provisions for certain circumstances, we will comply with applicable law.
6. Contact Us
If you have any questions about this refund policy, please contact us:
